As well as developing it’s own products Datavation is able to supply and develop other Software Application packages including Hummingbirds Hummingbird BI ™ Business Information Suite and Microsoft’s Customer Relationship Management system.
Microsoft™ Customer Relationship Management
Businesses need a Customer Relationship Management (CRM) tool that will help improve customer acquisition and retention rates. Sales and customer service processes need to be efficient and cost-effective, with accessible, easily-shared customer information.
This solution must be implemented and maintained affordably and must maximise returns on technology investments. Microsoft CRM meets all these needs.
Microsoft CRM has so far only been available in the United States , but will now be made available worldwide.
Hummingbird BI™ Reporting & Analysis Tool
Todays business climate is characterized by velocity and change. In the new economy it is recognized that information and, more importantly, knowledge are keys to opening the way to new opportunities. Organizations are moving fast to deploy business solutions that maximize the value of enterprise knowledge assets. They are looking for ways to increase competitiveness, restructure business processes, simplify information access, retrieval and analysis, and, above all, capitalize on the idea of transforming raw information into meaningful intelligence.
Hummingbird BI™
Hummingbird BI™ is a powerful business intelligence solution that provides enterprise-strength query, reporting and OLAP functionality at the lowest cost of ownership. Hummingbird BI provides full reporting capabilities to satisfy the needs of all users in the organization, with a wide range of reports, formats and delivery methods.
Hummingbird BI provides a rich environment for query, analysis and reporting activity. It enables users to search stored data, transform it into valuable business information and distribute the results across the enterprise and beyond. Hummingbird BI meets the varying needs of users with four key products:
BI Query
BI Query is an enterprise-strength query and reporting application that helps users ask questions about corporate data and visualize the answers for more effective decision-making. BI Query utilizes data models - graphical representations of underlying database structures - and a powerful reporting environment to access and analyze enterprise data sources quickly and easily. With BI Query, users can easily create ad hoc queries, complete with qualifications and prompts, for answers to individual business problems. BI Querys powerful reporting capabilities allow organizations to create meaningful and eye-catching reports, containing data from multiple sources, with great ease. Report wizards simplify the creation of charts, tables and crosstabs.
BI Analyze
Hummingbird BI Analyze empowers users to find answers to complex business questions by performing multidimensional analysis of corporate data. With BI Analyze, users can slice and dice, or drill up and down through successive layers of detail to discover trends, relationships, and patterns for improved decision making. BI Analyze users can choose to work offline, by packaging up a report and slicing off the requested data from the server. Once off-line, users can resume their analysis without being connected to the corporate data warehouse or data mart. This makes BI Analyze the ideal OLAP application for mobile users, allowing them to take their work with them as they are traveling.
BI Web
Packed with powerful query, reporting and analysis functionality, BI Web offers an easy-to-deploy and administer solution for Web-based decision support. It provides users with both DHTML-based static reporting and Java-based interactive reporting capabilities to satisfy the needs of all users in the organization. BI Web enables users to access and analyze multidimensional data sources and lets them easily create, save, and publish ad hoc queries, complete with qualifications, for answers to individual business problems. Users can explore data, discover patterns and relationships and reveal the answers to business questions. BI Webs graphical interface allows users to drill up and down, perform drag-and-drop pivots, filter and sort.
BI Server
BI Server, an enterprise application server, provides centralized administration, distribution and notification services for Hummingbird BI. BI Server allows for customized security profiles making it possible to build a single data model and serve out different views to different users. BI Server eases the burden of administration by centralizing management of data models and reports, eliminating the need to maintain multiple streams of content for desktop and Web users. Support servers can be easily added to enable BI Server to scale to an organizations business intelligence requirements. BI Server provides both event- and time-based scheduling to trigger query and report refresh tasks. Reports can be distributed via e-mail, FTP, Web and direct to hand-held devices.
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